Shipping Policy

We hold your order in high esteem and as such we are committed to ensuring timely, reliable, and safe delivery of our products without any bias.

Born Beauty Care Laboratories Inc. reserves the right to select courier services at our discretion however specific requests could be made but cannot be guaranteed.

International Orders

Your order may be subject to import duties and taxes. You, as the customer, are responsible for the payment of any additional fees that may be incurred. We advise that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your item directly on the courier’s website. We encourage you to place your orders 7-10 business days ahead of when the products are needed to ensure timely delivery. Once orders are shipped, tracking information is sent via email with an estimated arrival date.

The company is not liable for any loss or damage to the items once they have been delivered. you must check and ensure that your items are in good condition before you accept them.

To avoid paying extra charges for reshipment and other associated inconveniences, you are encouraged to supply the correct information regarding the delivery, especially your address.

If you have any further questions, please do not hesitate to contact us.